Thank you!
Your gift today will help raise, send and support the next generation of missionaries from Australia and the Asia-Pacific, to reach Africa's unreached with the gospel.
RECURRING DONATION TERMS AND CONDITIONS
The Recurring Donation is contracted with SupporterHub (and the banking partner Fat Zebra Pty Ltd ACN 154 014 785, APCA User ID Number 50257) and will collect the Instalments due. Outlined are your obligations when undertaking a Recurring Donation arrangement and what our obligations are to you as your Recurring Donation provider.
Debiting your account
- By accepting the terms and conditions, you have authorised us to arrange for funds to be debited from your account.
- We will only arrange for funds to be debited from your account as authorised in the Recurring Donation Request.
- If the debit day falls on a day that is not a banking day, we may direct your financial institution to debit your account on the following banking day. If you are unsure about which day your account has or will be debited you should ask your financial institution.
Amendments by us
We may vary any details of this agreement or a Recurring Donation Request at any time by giving you at least fourteen (14) days written notice.
Your obligations
- It is your responsibility to ensure that there are sufficient clear funds available in your account to allow a Recurring Donation payment to be made in accordance with the Recurring Donation Request.
- If there are insufficient clear funds in your account to meet a debit payment:
- you may be charged a fee and/or interest by your financial institution;
- you may also incur fees or charges imposed or incurred by us; and
- you must arrange for the debit payment to be made by another method or arrange for sufficient clear funds to be in your account by an agreed time so that we can process the debit payment.
- You should check your account statement to verify that the amounts debited from your account are correct
Dispute
- If you believe that there has been an error in debiting your account, you should notify us directly or as soon as possible so that we can resolve your query quickly. Alternatively you can take it up directly with your financial institution.
- If we conclude as a result of our investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
- If we conclude as a result of our investigations that your account has not been incorrectly debited we will respond to your query by providing you with reasons and any evidence for this finding in writing.
Accounts
You should check:
- Your account details which you have provided to us are correct by checking them against a recent account statement; and
- With your financial institution before completing the Recurring Donation Request if you have any queries about how to complete the Recurring Donation Request.
Confidentiality
- We will keep all information (including your account details) in your Recurring Donation confidential. We will make reasonable efforts to keep any such information that we have about you secure and to ensure that any of our employees or agents who have access to information about you do not make any unauthorised use, modification, reproduction or disclosure of that information.
- We will only disclose information that we have about you:
- to the extent specifically required by law; or
- for the purposes of this agreement, including disclosing information in connection with any query or claim.
Donations Process
When you donate, using our secure donations server, you can choose to donate either to the Ministry of the Mission (so that your gift will be used to support and develop the work of AIM Australia) or to a specific project or Missionary. Please specify the amount for the Missionary, or fund (if applicable) you wish to donate to, fill in the card holder details and select if and how you wish to receive the latest news and updates from AIM.
You can donate in Australian Dollars or New Zealand Dollars. Alternatively, we accept donations via Paypal from any region. Please see the note on "Other ways to donate and support AIM" before making a payment in this way.
Your donation will then be processed automatically through the payment service provider and you will receive an e-mail notification confirming that your donation has been processed.
Please note:
- If the project chosen is sufficiently funded, we reserve the right to use designated gifts either for another project of a similar type or for another project in the same country.
- When a Missionary ends their service with AIM, we reserve the right to use any remaining designated gifts either for another AIM missionary or for the Ministry of the Mission.
Our Privacy Policy
This is where you can show your privacy policy.
Refund Policy
If you make a donation to us in error and would like a refund please e-mail the finance team at finance.au@aimint.org. Alternatively please telephone us on 02 4322 4777 during normal office hours.
